Definition:      Working under the supervision of the Executive Director, the administrative assistant performs general secretarial and administrative duties, routine clerical and typing work.

Duties and responsibilities:

1. Maintains administrative, archival and/or personnel files for organization.
2. Analyzes routine operating practices and procedures to include personnel, record keeping, performance standards, workflow, and cost reduction, equipment and supply utilization, etc., to ensure smooth and efficient office operation.
3. Maintains systems, procedures and methods for record keeping, cost gathering and accounts reporting.
4. Prepare a variety of reports on financial activities and status for budget preparation.
5. Insures accurate codes and charges for all encumbrances and disbursements.
6. Interacts with vendors, member agencies and public to answer questions and to resolve account and billing discrepancies.
7. Obtains, organizes and drafts technical and administrative materials for public information or organizational use.
8. Provides guidance and consultation to officials, employees and general public on organizational and administrative matters.
9. Provides a variety of supportive services as directed by an administrative superior.
10. May supervise volunteers and other support personnel.
11. Performs other related duties as required. 

Knowledge, skills and abilities:

1. Advanced knowledge of personal computers.
2. Good analytical and problem-solving skills.
3. Knowledge of data gathering techniques, such as library research or files analysis, to obtain technical and administrative materials for organizational use.
4. Knowledge of principles and practices of organization, planning, records management, research and general administration.
5. Ability to communicate effectively both verbally and in writing with staff, employees and public.
6. Ability to operate standard office equipment including but not limited to computers, typewriters, copiers, calculators and facsimile machines.
7. Ability to follow oral and written instructions.

Minimum Qualifications: Applicants must have education, training and/or experience demonstrating competence in each of the following areas.

1. High school diploma or equivalent.
2. Knowledge of principles and practices of basic accounting.
   - On your application please clearly indicate all accounting course of instruction at the level college level or experience posting, maintaining and verifying various ledgers or accounts such as accounts receivable, accounts payable, payrolls, payment vouchers, invoices, bank accounts, budgets, etc.
3.  Knowledge of the principles and practices of the budgetary process.
   - On your application please clearly indicate all education and/or experience working with a budget and accounting system.
4. Minimum three years experience of varied and progressive secretarial responsibilities and two years office management experience with administrative/supervisory responsibilities.
   - On your application please clearly indicate education or courses in management or supervision or experience as a lead worker or supervisor which included assigning, reviewing and evaluating the work of subordinates.
5. Ability to communicate effectively both orally and in writing.
   - On your application please describe the type of reports you may have written.
6. This position qualifies for non-exempt status as defines in the Fair Labor Standards Act.

Function of Work:

To perform limited clerical tasks of a routine nature.

Level of Work:

Basic.

Job Distinctions:

Differs from Receptionist/Clerk by absence of primary responsibility for working in a reception area.

Differs from Clerk 2 by absence of responsibility for performing 33% of time, medium classified tasks in one or two areas.

Examples of Work:

Performs 80% + of time, low classified examples of work such as:

• Files, posts, collates and duplicates information.
• Posts pertinent information to file cards; make simple posting to various departmental records.
• Removes files upon request and matches with reports and correspondence; secures needed information, and uses information to compile and complete necessary reports.
• Checks details on documents, reports, forms, and claims for accuracy and completeness.
• Prepares simple summaries of statistical reports.
• Answers telephone giving routine information and screens calls.
• Opens, sorts, and routes mail.
• Records amount and type of remittances, writes receipts and deposits money.
• May use computer terminal to enter or retrieve information.
• May maintain time and attendance, and other operating records.
• May perform incidental typing of routine and simple material not requiring the touch system (e.g. cards, labels, folders, envelopes; memoranda, short letters.)
• May operate various office equipment (e.g. copy machine, calculator, typewriter, computer terminal) requiring no special knowledge or previous training.
• May deliver and pick-up various materials.
• Performs related duties as assigned.

Minimum Qualifications:

No previous work experience, education or training is required.

Function of Work:

To perform clerical tasks of large scope.

Level of Work:

Advanced journeyman--complex.

Job Distinctions:

Differs from Clerk 4 by responsibility for one of the following:

1. Exercises direct line supervision over one low-level clerical employee.
2. Exercises functional supervision over employees in 3 or 4 clerical functions or is solely responsible for these functions.
3. Seventy-five per cent of examples of work are classified as medium.
4. Services provided are for 30 to 60 employees in unit(s).
5. Reports to a professional or high-level clerical or administrative services employee.

Differs from Clerk Chief 2 by the scope and complexity of duties.

Examples of Work:

• Provides a variety of information and answers questions regarding the specific functions or operations of specialized areas of assignment such as personnel, payroll, purchasing, etc.
• Prepares special reports and tabulations according to general directions.
• Assembles data from various sources and compiles or tabulates into final format.
• Edits a variety of material and data for completeness, accuracy, and adherence to agency standards.
• Maintains personnel records.
• Searches employee files and furnishes information to authorized persons.
• Keeps records of leave and nontaxable wages.
• May prepare and distribute pay checks.
• Compiles information and records to prepare purchase orders for procurement of material.
• May compare prices and specifications.
• Compiles records of items purchased or transferred between sections and units.
• Maintains cost records on automotive equipment.
• Processes and maintains related records such as fuel, repair, and depreciation costs.
• Recommends purchase of new equipment as operation of present equipment becomes uneconomical.
• Provides routine interpretation of company policies and procedures.
• May plan, assign, and review work of subordinates.
• May plan and coordinate training of staff.
• Counsels employees on work-related problems.
• May use computer terminal to enter or retrieve information.
• May use various office equipment (typewriter, computer terminal, copier, etc.).
• May perform incidental typing of routine and simple material not requiring the touch system (labels, memoranda, letters, etc.).
• May maintain petty cash fund.

Minimum Qualifications:

Three years of experience in which clerical work was a major duty.

Function of Work:

To plan and manage all publicity or promotional events, internal information programs, or public information programs for a small employer.

Level of Work:

Manager.

Job Distinctions:

Differs from Communications Specialist by the responsibility for planning and managing all communications activities for an employer.

Differs from the Communications Director 2 by serving as the spokesperson with complex duties such as broadcast and/or publication production, international or multi- lingual communications duties, or crisis management responsibility, or by supervising a staff of professionals in a non-complex communications program of a small company.

Examples of Work:

• Plans and directs advertising, public relations, and promotional campaigns and strategies. Develops media relations policy. Advises company officials on proper public relation interview techniques before media contact.
• Directs the production of printed publications. Writes materials for and directs the layout of informational materials such as newsletters, bulletins, pamphlets, directories, and posters.
• Produces and/or directs radio or audio-visual productions.
• Develops the material and script, and oversees production. May operate various cameras, audio-visual equipment, video cassette and audio cassette recorders, and other production equipment.
• Initiates, develops, and maintains local, national, and international media and public contacts for disseminating information. Researches and writes news releases.
• Serves as the company spokesperson in crisis situations.
• Initiates, develops, and maintains media contacts for disseminating information.
• Researches materials for and writes speeches and position papers on selected topics for company officials.
• Arranges interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently acts as an company spokesperson, representing officials at community meetings, media interviews, company meetings, and at local, state, and national functions.
• Interprets company programs for the media and the public, including technical areas peculiar to that company.
• Identifies potential public relations problems and advises company officials of appropriate preventative actions.
• Coordinates ceremonies, press conferences, and other events or special projects.
• Oversees company use of contracted advertising and public relations.
• Manages the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary adjustments and reviewing expenditures.

General Agency Option:

Minimum Qualifications:

A baccalaureate degree plus three years of professional level experience in the research, written preparation and dissemination of information to the public through such media as publications, broadcasting or public speaking.

Substitutions:

• Experience in the research, written preparation and dissemination of information to the public through such media as publications, broadcasting or public speaking may be substituted for the required degree on the basis of one year of experience for thirty semester hours of college.
• A baccalaureate degree with twenty-four semester hours in English, speech, journalism, mass communications, broadcasting or public relations, or a combination of the above courses to total twenty- four semester hours may be substituted for one year of the required professional experience.
• Graduate hours which included a combination of eighteen semester hours per thirty in English, speech, journalism, mass communications, broadcasting or public relations may be substituted for a maximum of one year of experience.
• A master's degree in English, speech, journalism, mass communications, broadcasting or public relations may be substituted for two years of the required experience.

Minimum Qualifications:

A baccalaureate degree plus three years of professional level experience in the research, written preparation and dissemination of information to the public through such media as publications, broadcasting or public speaking.

Function of Work:

To plan and manage all publicity or promotional events, internal information programs, or public information programs for a large company.

Level of Work:

Manager.

Job Distinctions:

Differs from Communications Specialist by the responsibility for planning and managing all communications activities for an employer.

Differs from Communications Director 1 by serving as the director of all public relations/public information functions for a large employer.

Differs from Communications Director 3 by responsibility for supervising a staff of professionals in a non-complex communications employer program of a large employer; or, if non-supervisory, by serving as the spokesperson for a large employer with complex duties such as broadcast and/or publication production, international or multi-lingual communications duties, or crisis management responsibility.

Examples of Work:

• Plans and directs advertising, public relations and promotional campaigns and strategies for a large employer. Develops employer media relations policy. Advises employer officials on proper public relation interview techniques before media contact.
• Directs the production of printed publications. Writes materials for and directs the layout of informational materials such as newsletters, bulletins, pamphlets, directories, and posters.
• Produces and/or directs radio or audio-visual productions. Develops the material and script, and oversees production. May operate various cameras, audio-visual equipment, video cassette and audio cassette recorders and other production equipment.
• Initiates, develops, and maintains local, national, and international media and public contacts for disseminating agency information. Researches and writes news releases.
• Serves as the company spokesperson in crisis situations.
• Initiates, develops, and maintains media contacts for disseminating information.
• Researches materials for and writes speeches and position papers on selected topics for company officials.
• Arranges interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently acts as company spokesperson, representing company officials at community meetings, media interviews, company meetings, and at local, state, and national governmental functions.
• Interprets company programs for the media and the public, including technical areas peculiar to that company.
• Identifies potential public relations problems and advises agency officials of appropriate preventative actions.
• Coordinates ceremonies, press conferences, and other events or special projects.
• Oversees agency use of contracted advertising and public relations.
• Manages the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary adjustments and reviewing expenditures.

Minimum Qualifications:

A baccalaureate degree plus four years of professional level experience in the research, written preparation and dissemination of information to the public through such media as publications, broadcasting or public speaking.

Function of Work:

To supervise, plan and manage all publicity or promotional events, internal information programs, or public information programs for a large employer.

Level of Work:

Manager.

Job Distinctions:

Differs from Communications Specialist by the responsibility for planning and managing all communications activities for a large employer.

Differs from Communications Director 1 and 2 by responsibility for supervising staff of professionals in a complex communications program of a large employer.

Serves as company spokesperson with complex duties such as such as broadcast and/or publication production, international or multi-lingual communications duties, and/or crisis management responsibility.

Examples of Work:

• Plans and directs advertising, public relations and promotional campaigns and strategies for a large company. Develops media relations policy. Advises company officials on proper public relation interview techniques before media contact.
• Directs the production of printed publications. Writes materials for and directs the layout of informational materials such as newsletters, bulletins, pamphlets, directories, and posters. Produces and/or directs radio or audio-visual productions. Develops the material and script, and oversees production. May operate various cameras, audio-visual equipment, video cassette and audio cassette recorders and other production equipment.
• Initiates, develops, and maintains local, national, and international media and public contacts for disseminating company information. Researches and writes news releases.
• Serves as the company spokesperson in crisis situations.
• Initiates, develops, and maintains media contacts for disseminating information.
• Researches materials for and writes speeches and position papers on selected topics for company officials.
• Arranges interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Represents company officials at community meetings, media interviews, company meetings, and at local, state, and national governmental functions.
• Interprets company programs for the media and the public, including technical areas peculiar to that agency.
• Identifies potential public relations problems and advises agency officials of appropriate preventative actions.
• Coordinates ceremonies, press conferences, and other events or special projects.
• Oversees company use of contracted advertising and public relations.
• Manages the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary adjustments and reviewing expenditures.

Minimum Qualifications:

A baccalaureate degree plus five years of professional level experience in the research, written preparation and dissemination of information to the public through such media as publications, broadcasting or public speaking. Two years of this experience must have involved the responsibility for independently developing, maintaining, coordinating and carrying on promotional events, internal informational programs or public information programs.

Function of Work:

To perform routine manual tasks in maintaining the cleanliness, sanitary conditions and appearance of state buildings and institutions.

Level of Work:

Basic.

Job Distinctions:

Differs from the Custodian 2 by lack of leadworker responsibilities and/or performance of more highly skilled custodian assignments.

Examples of Work:

• Cleans bathrooms, offices, hallways and any other assigned areas by sweeping, mopping, scrubbing and polishing.
• Empties and decontaminates trash containers.
• Disposes of infectious waste when assigned.
• Moves, rearranges and dusts furniture and fixtures.
• Mixes or blends routine cleaning solutions to proper concentrations as necessary for various tasks.
• Cleans and waxes floors using industrial-size mops and/or machines.
• Strips and polishes floors using buffing machines.
• Washes blinds, windows, and walls with prescribed solutions.
• Sweeps sidewalks, porches and tiled surfaces.
• Operates wet/dry vacuum for cleaning and shampooing carpeted areas.
• Maintains equipment; reports needs for painting and minor building or equipment repair to supervisor.
• Replaces light bulbs and/or reports safety hazards to supervisor.
• Folds and issues clothing and linen when assigned.
• Cuts grass, trims shrubs, waters plants and performs other related duties on the grounds when assigned.
• Performs custodial related duties necessary to maintain cleanliness and sanitary conditions.
• Performs many varied custodial tasks necessary for the upkeep of buildings and grounds.

Minimum Qualifications:

Physical ability to perform manual work.

NOTE: May be required to demonstrate ability to perform manual work.

Function of Work:

To serve as leadworker over a custodial crew performing routine manual tasks in maintaining the cleanliness, sanitary conditions, and appearance of company buildings and institutions; or, to perform higher level specialized custodial tasks.

Level of Work:

Journeyman.

Job Distinctions:

Differs from the Custodian 1 by the responsibility for performing leadworker tasks.

Differs from Custodian Supervisor 1 by lack of supervisory responsibility over a staff of 3-5 Custodians.

Examples of Work:

• Serves as leadworker over a group of custodians or other employees.
• Serves as assistant to a custodial supervisor or other company supervisor if required.
• Assists in orientation of new employees; orders supplies; keeps time and attendance records and makes work assignments.
• Washes laboratory glassware by hand and/or automated washer; and, sterilizes glass and instruments by autoclave or dryers.
• Mixes or blends cleaning solutions to proper concentrations as necessary for various tasks.
• Serves, as needed, on a specialized floor maintenance crew whose work involves the principal responsibility for stripping, buffing and waxing floors by using industrial grade machinery.
• Serves, as needed on a specialized set-up crew with principal responsibilities for setting up tables, chairs, and other furniture for special meetings, banquets or other occasions.
• Performs many varied custodial tasks related to the upkeep of buildings and grounds.
• Performs custodial-related duties required to maintain cleanliness and sanitary conditions.

Minimum Qualifications:

Physical ability to perform manual work plus six months of experience in custodial, housekeeping, food service, or other related work.

NOTE: May be required to demonstrate ability to perform manual work.

Function of Work:

To supervise a custodial crew in maintaining the cleanliness, sanitary conditions and appearance of company buildings.

Level of Work:

Supervisor.

Job Distinctions:

Differs from Custodian 2 by responsibility for direct supervision over a custodian crew composed of 3-5 Custodians performing custodian duties in company buildings having between 60,0000-100,000 square feet.

Differs from Custodian Supervisor 2 by lack of responsibility for supervising a custodian crew composed of 8-15 Custodians performing custodian duties in company buildings having between 160,000-300,000 square feet.

Note: When job assignments do not fall exactly within the above criteria, allocation decisions will be determined on a case by case basis.

Examples of Work:

• Supervises and inspects custodial work performed by subordinates.
• Schedules work times, and, assigns cleaning duties and areas of responsibility for a number of custodians.
• Provides orientation and training to new employees.
• Provides in-service continuing education to assigned staff.
• Keeps and maintains time, attendance, supply and equipment usage records.
• Inventories all cleaning supplies and equipment on a periodic basis.
• Oversees safekeeping of keys used in locking/unlocking areas to be cleaned as necessary.
• Reports building or equipment repairs to maintenance departments.
• Drives company vehicles to transport custodial workers or supplies and equipment, as needed.
• Issues cleaning supplies as needed.
• Performs supervisory duties necessary to maintain cleanliness and sanitary conditions.

Minimum Qualifications:

One year of experience in custodial, housekeeping, food service, or other related work.

Function of Work:

To serve as confidential secretary for a company executive.

Level of Work:

Advanced journeyman--complex.

Job Distinctions:

Differs from Administrative Secretary by frequently and independently handling a wide variety of situations and conflicts involving administrative functions for an executive.

Differs from other highly specialized clerical or administrative support jobs by emphasis of work on primarily secretarial duties as opposed to the specific nature of work inherent in related jobs.

Examples of Work:

• Composes and types correspondence involving complex and nonroutine matters (May sign when technical or policy content has been authorized).
• Notes commitments made by supervisor during meetings and arranges for staff implementation.
• Arranges for staff representation at meetings or conferences.
• May establish appointment priorities or reschedule appointments or invitations.
• Summarizes content of incoming materials and specially gathered data and briefs supervisor regarding important issues or conflicts.
• Represents supervisor through telephone and personal contacts.
• Assesses the urgency and importance of situations and takes appropriate action.
• Ensures, in the supervisor's absence, that requests for action and information are furnished in a timely manner.
• Advises supervisor regarding the need for revisions in administrative procedures and policy and informs staff.
• Acts as liaison between supervisor and staff; coordinates special projects.
• May type contracts, secure appropriate signatures, and track contracts through the approval process.
• May have lead worker responsibility over clerical personnel.
• Reads publications, regulations, and directives and takes action or refers important matters to supervisor and staff.

Minimum Qualifications:

Ability to type at least 40 words per minute plus four years of clerical experience, three years of which must have been at the journeyman level.

Substitutions:

• Training in business, office machines, secretarial science, or closely related curriculum in a business school or technical institute will substitute for the required general experience on the basis of one month of full-time training for one month of experience.
• Completion of a Secretary, Executive Assistant, or Office Systems Technology program of at least twelve months duration approved by the employer from a business school or technical institute will substitute for one year of the required general experience and one year of the journeyman level experience. All training must have been resident study.
• An Associate Degree in Office Systems Technology from an accredited Technical College will substitute for one year of the general experience and two years of the journeyman level experience.
• College credit will substitute for the required general experience on the basis of thirty semester hours for one year of experience. Only credits in excess of thirty semester hours will substitute for the journeyman level experience.
• An associate degree in secretarial science or office administration will substitute for one year of the general experience and two years of the journeyman level experience.
• A baccalaureate degree in any field will substitute for all of the required experience.

Function of Work:

To manage construction, maintenance and repair activities at a facility having from 25,000-2000,000 square feet; 3-6 buildings; 4-13 subordinates; and a budget of $62,000-$500,000.

Level of Work:

Manager.

Job Distinctions:

Differs from Facility Maintenance Manager 2 by lack of responsibility for three of the following four criteria; 225,000 - 500,000 square feet; 8 - 28 buildings; 15 - 33 subordinates; and, an annual budget of $550,000 - $1,200,000.

Examples of Work:

• Major Allocating criteria are defined as follows:
  1. Square Footage: Includes only the area of all buildings covered and enclosed by exterior walls.
  2. Number of Buildings: Includes all roofed structures which may or may not have exterior walls.
  3. Number of Subordinates: Must include employees at the foreman level who supervise labor/trades personnel.
  4. Budget: Includes preparation, spending and accountability (i.e. who signs the purchase orders, etc).
• Reporting to Physical Plant personnel will be considered when making allocation decisions.
• Oversees climate control operation of the facility.
• Directs maintenance and repair of all utilities.
• Prepares plans, approves requisitioned materials and directs the construction of ancillary buildings.
• Directs maintenance, repair and renovation of all buildings.
• Directs purchasing, requisitioning and warehousing of adequate inventoried of supplies, materials and equipment and maintains records incidental to all activities of the facility.
• Directs maintenance of department personnel records.
• Advises Administrator on all maintenance and repair problems.
• Prepares annual budget for Maintenance Section.
• Prepares cost studies and develops standardized maintenance and preventive maintenance procedures.
• Prepares statistical information and reports.
• Consults with other department directors, architects, contract engineers, state and federal agencies.
• Serves on various committees and acts as consultant to other committees.
• Designs, implements and directs training and safety programs.
• Reviews contracts and advises the administrator and/or assistant on contract specifications and contents.
• Advices and/or responds to emergencies on a 24-hour basis as needed.
• Plans and directs landscaping of employer's grounds.
• Conducts maintenance personnel meetings.
• Directs other sections such as boiler plant, housekeeping, security, switchboard, laundry and motor pool as needed.

Minimum Qualifications:

Five years of experience in the building construction trades or in general building construction, three years of which must have been at the journeyman level.

Substitutions:

Experience at the skilled, advanced level in general building maintenance may be substituted for the required experience on a year for year basis.

Function of Work:

To manage construction, maintenance and repair activities at a facility having from 225,000 - 500,000 square feet; 8 - 28 buildings; 15 -33 subordinates; and, a budget of $550,000 - $1,200,000.

Level of Work:

Manager.

Job Distinctions:

Differs from Facility Maintenance Manager 1 by greater responsibility in three of the four following criteria: maintenance work at a facility having 25-000 - 200,000 square feet; 3 - 6 buildings; 4 - 13 subordinates; and, an annual budget of $62,000 - $500,000.

Differs from Facility Maintenance Manager 3 by lack of responsibility for three of the following four criteria: 550,000 - 1,700,000 square feet; 30 -104 buildings; 37 - 113 subordinates; and, an annual budget of $1,400,000 -$4,300,000.

Examples of Work:

• Major Allocating criteria are defined as follows:
  1. Square Footage: Includes only the area of all buildings covered and enclosed by exterior walls.
  2. Number of Buildings: Includes all roofed structures which may or may not have exterior walls.
  3. Number of Subordinates: Must include employees at the foreman level who supervise labor/trades personnel.
  4. Budget: Includes preparation, spending and accountability (i.e. who signs the purchase orders, etc).
• Reporting to Physical Plant personnel will be considered when making allocation decisions.
• Oversees climate control operation of the facility.
• Directs maintenance and repair of all utilities.
• Prepares plans, approves requisitioned materials and directs the construction of ancillary buildings.
• Directs maintenance, repair and renovation of all buildings.
• Directs purchasing, requisitioning and warehousing of adequate inventoried of supplies, materials and equipment and maintains records incidental to all activities of the facility.
• Directs maintenance of department personnel records.
• Advises Administrator on all maintenance and repair problems.
• Prepares annual budget for Maintenance Section.
• Prepares cost studies and develops standardized maintenance and preventive maintenance procedures.
• Prepares statistical information and reports.
• Consults with other department directors, architects, contract engineers, state and federal agencies.
• Serves on various committees and acts as consultant to other committees.
• Designs, implements and directs training and safety programs.
• Reviews contracts and advises the administrator and/or assistant on contract specifications and contents.
• Advices and/or responds to emergencies on a 24-hour basis as needed.
• Plans and directs landscaping of employer's grounds.
• Conducts maintenance personnel meetings.
• Directs other sections such as boiler plant, housekeeping, security, switchboard, laundry and motor pool as needed.

Minimum Qualifications:

Six years of experience in the building construction trades or in general building construction or maintenance, one year of which must have been at or above the foreman level and which must have included the supervision of journeyman tradesmen or skilled, advanced level general maintenance personnel.

Substitutions:

Two years of additional experience at the journeyman level in the building construction trades or in general building construction, or at the skilled, advanced level in general building maintenance may be substituted for the one year of specialized experience.

Function of Work:

To serve as shift supervisor over a group of Food Service Workers, Cooks, Bakers, student workers, and/or Cashiers engaged in preparing food, serving food, collecting monies, and in performing cleaning activities in a food service operation.

Level of Work:

Supervisor-first line.

Job Distinctions:

Differs from Cook 2 and Baker 2 by the presence of full supervisory responsibility. Differs from Food Service Supervisor 2 by the absence of responsibility for supervision of subordinate supervisors.

Examples of Work:

• Serves as shift supervisor of a dietary unit; assigns and directs a staff of Cooks, Food Service Workers, Bakers, Butchers, students or Cashiers; checks work and ensures that all duty stations are manned on an assigned shift.
• Reads menus; estimates needs for each meal; ensures that adequate supplies are available.
• Obtains supplies from storage rooms; ensures that items are prepared, cooked and served in accordance with standards of quality and quantity.
• Instruct personnel in correct food preparation, serving, storage and cleaning tasks.

Minimum Qualifications:

Either of the following will qualify:

1. One year of food service experience in a comprehensive commercial, industrial, military, or institutional food service operations.
2. One year of managerial experience in a large volume fast food operation which utilized more than one shift of workers.

Substitutions:

• College credit in food service management courses may be substituted for the required experience on the basis of one semester hour for one month of experience.
• Completion of a Dietetic Assistant or Food Service Supervisor course through a recognized vocational-technical or military school or college or university may be substituted for all of the required experience.

Function of Work:

To serve food on a cafeteria tray line and perform cleaning activities.

Level of Work:

Basic.

Job Distinctions:

Differs from Food Service Worker 2 by lack of responsibility for serving as lead worker over a group of food service workers or serving as a trainee food service worker in a health care food service unit training to do the full range of health care food service work.

Examples of Work:

• Prepares salads; cuts desserts; makes tea, Jell-O, and sandwiches; and fills salt and pepper shakers prior to mealtime.
• Takes out garbage, runs garbage disposal and dishwasher, washes pots and pans, cleans refrigerator, mops floors, and performs other duties involving cleaning and sanitation of food service area.
• Sets up steam line, serves food on cafeteria line, and breaks down and cleans serving line.
• Washes, chops, and cuts vegetables as needed; opens cans and assists the cooks in the preparation of food prior to cooking.
• Prepares trays and special formulas for special diets such as those for leukemia patients and diabetics.
• Receives and stocks groceries, maintains inventory of supplies, and dispenses food supplies from storeroom.

Minimum Qualifications:

No specialized experience or training is required.

Function of Work:

To lead a group of food service workers engaged in serving food on a cafeteria tray line and who perform cleaning activities in a food service operation or to deliver and serve meals and snacks for patients or clients in an in-patient, an out-patient, or a residential/habilitation cafeteria or restaurant in a health care setting and to clean, wash dishes, and do other unskilled work associated with health care food service units.

Level of Work:

Journeyman in non health care settings; Basic in health care settings.

Job Distinctions:

Differs from other Food Service Worker 1 by the presence of responsibility for serving as lead-worker over a group of food service workers or training to perform the full range of food service work in a health care food service unit.

Differs from Food Service Worker 3 by lack of responsibility for serving as leadworker over food service workers who do the full range of food service work in a health care food service unit or assisting higher ranking food service personnel engaged in preparing meals and snacks for consumers in a health care food service unit.

Examples of Work:

• Serves as lead-worker of a small group of food service workers engaged in serving, storage, and cleaning activities.
• Requisitions supplies and ascertains that necessary items are available for meal preparation.
• Checks quality of prepared food; monitors portion sizes.
• Serves as supervisor in the absence of shift supervisor.
• Trains new employees in tasks involving food preparation, serving, and sanitation.

In a Health Care Food Service Unit

• Removes bulk, raw, and processed food items and beverages from pantry, freezer, cooler, refrigerator, and other storage areas and takes food items and beverages to food preparation or serving areas.
• Opens packages and containers and places food items in proper sized pans, bowls, trays, pots, or other containers according to instructions from supervisors.
• Washes, peels, and cuts fresh vegetables and fruits.
• Operates commercial grade peelers, choppers, blenders, mixers, slicers, and other equipment used to prepare foods.
• Slices and serves cheeses, cooked meats, and desserts.
• Prepares hot and cold beverages.
• Prepares simple salads as needed.
• Sets up steam lines and places pans of prepared foods on serving lines.
• Greets customers and serves meals and beverages, keeps food at proper temperatures, practices portion controls, removes and empties serving pans after completion of meals, and cleans serving lines.
• Count, organize, and distribute snacks.
• Fills salt and pepper shakers, replenishes napkins holders, and distributes seasonings and other condiments to customers during meal times.
• Defrosts freezers and cleans and disinfects refrigerators, coolers, meat cases, and freezers.
• Cleans and disinfects tables, chairs, stoves, ovens, counters, hoods, mixers, blenders, meat saws, grinders, and other kitchen equipment.
• Operates dishwashers to clean dishes, utensils, glasses, cups, and other items.
• Hand washes pots, pans, trays, kettles, pitchers, coffee urns, drink dispensers, etc. Discards spoiled or old food, takes out garbage, and operates garbage disposals.
• Mops floors; wipes walls, doors, and windows; and performs other cleaning and sanitation duties in the dietary unit.
• Receives, unloads, and stocks food items as needed.
• Reports to supervisors any unsafe conditions and defective equipment.
• Performs work involving use of high heat, open flames, and steam and is exposed to harsh chemicals, gases, and cleansers.

Minimum Qualifications:

Six months of food service experience in a comprehensive commercial, industrial, military or institutional food service operation.

NOTE: A comprehensive food service operation is one that prepares and serves a variety of foods from scratch, such as entrees, vegetables and other side dishes, salads, breads and desserts. Small cafes, short order or fast food restaurants that specialize in a limited, fixed menu are not considered comprehensive.

Function of Work:

To create illustrative drawings, charts, graphs, posters, models, tables, slides, transparencies, diagrams, or a variety of other visual materials.

Level of Work:

Journeyman.

Job Distinctions:

Differs from the Medical Graphic Artist by absence of responsibility for creating medical illustrations or exhibits. Differs from the Graphic Designer in that Graphic Designers are concerned chiefly with the technical design and display of visual material as a part of the printing process and may not necessarily require artistic ability.

Examples of Work:

• Consults with clients, editors and printers to determine needs.
• Determines most effective graphic design.
• Designs and executes technical illustrations, art work for slides, maps, charts, schematic, decals, etc.
• Creates original illustrations for company publications.
• Prepares layout of body copy, headlines and artwork for printing of booklets, manuals and bulletins.
• Retouches and reproduces photographs.
• May supervise student artists.

Minimum Qualifications:

Two years of verifiable experience or training in the graphic arts involving the designing, drawing, painting, inking or layout of graphs, charts, technical illustrations, certificates, posters, signs or related artwork.

Substitutions:

College coursework in drawing, painting, layout and design will substitute for the required experience on the basis of nine semester hours for one year of experience.